Numia’s Onchain CRM is a Web3-native customer relationship management platform built to help blockchain projects, protocols, and L1/L2 networks understand, segment, and engage their users at the wallet level. Transform raw blockchain data into actionable insights for growth.
Overview
Traditional CRMs are built for Web2 with emails and user accounts. In Web3, your users are wallets—pseudonymous, multi-chain, and defined by on-chain behavior. Numia Onchain CRM provides a unified view of users across chains, combining on-chain data with off-chain signals to power data-driven decisions.
Core Features
Unified Wallet Database
Every wallet profiled with comprehensive attributes including trading activity, engagement metrics, cross-chain behavior, DeFi interactions, risk indicators, and off-chain enrichment (social profiles, ENS, developer activity).
Interactive Dashboard
- Visual database explorer with search and filtering
- Advanced segmentation and cohort analysis
- Custom report builder with export capabilities
- Visual analytics with charts and retention curves
API Access
- REST API for wallet profiles (single or batch queries)
- Segmentation API for targeted exports
- Webhook support and real-time data access
- API key management with role-based access control
Custom Attributes
Define custom wallet attributes including derived metrics, behavioral tags, and predictive scores (churn risk, LTV predictions, engagement propensity).
Use Cases
| Client Type | Use Cases |
|---|---|
| L1/L2 Networks | Track ecosystem health, monitor validators, identify contributors, measure cross-chain adoption |
| DeFi Protocols | Re-engage dormant users, profile liquidity providers, monitor whale activity, optimize incentive programs |
| Token Projects | Build community, analyze holder distribution, track governance participation, optimize tokenomics |
| Marketing Teams | Export segmented addresses, personalize campaigns, track acquisition channels, measure product-market fit |
What’s Included
- Full historical blockchain indexing with real-time pipeline
- Web dashboard with unlimited users
- REST API with reasonable rate limits
- Custom attribute configuration
- Off-chain enrichment service
- Technical support and training
Full Documentation
For detailed guides on features and getting started: